What personal information do we collect from the people that visit our website?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number or other details to help you with your experience.
When do we collect information?
We collect information from you when you fill out a form or enter information on our site, as well as anonymous data collected while you browse the website.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To send periodic emails regarding your order or other products and services (if specifically requested, never a default option).
- To better understand the visitors on the website and improve product offerings. For example, if a large number of visitors are coming from websites other than /r/homelab, I may choose to raise my prices and offer a coupon code in the vendor announcement.
How do we protect visitor information?
We always keep software up to date. Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We use SecureSubmit – a jQuery plugin that meets the Payment Card Industry (PCI) security standards designed to protect your private data. SecureSubmit is a tokenization service which keeps your sensitive data and our systems safely segregated. All payment transactions are processed through a gateway provider and are not stored or processed on our servers. We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
Third party links
Any links to outside sources are routinely examined and will never be malicious or deceptive. Their only purpose is to provide you with relevant information to your experience on our website.
California Online Privacy Protection Act
According to CalOPPA we agree to the following:
- Users can visit our site anonymously.
Users are able to change their personal information:
- By emailing us
- By using the website
How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third party behavioral tracking?
The only third party behavioral tracking allowed is Google Analytics.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. We do not specifically market to children under 13.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
- We will notify the users via email1
- Within 7 business days
- We will notify the users via in site notification
- Within 7 business days
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions.
- Process orders and to send information and updates pertaining to orders.
- We may also send you additional information related to your product and/or service.
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred and they have explicitly requested such notification.
- NOT use false, or misleading subjects or email addresses
- Identify the message as an advertisement in some reasonable way
- Include the physical address of our business or site headquarters
- Monitor third party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly
- Allow users to unsubscribe by using the link at the bottom of each email
- Follow the instructions at the bottom of each email.
2346 Stanwell Circle
Concord, CA 94520
+1 (925) 494-1015
Last Edited: 10/4/2016